Showing posts with label NetZero. Show all posts
Showing posts with label NetZero. Show all posts

Wednesday, June 17, 2009

Isn't It Ironic?

Roughly a week after getting the folks at Netzero to cancel my account, which should have been canceled in January, I need it.
I have lost my DSL from Verizon because someone, somehow, put in a request saying that my phone line was moving to Los Angeles somewhere. What?? I just moved into this house in January and have an agreement with the landlord for one year. Why would I move? More importantly, why would I move to L.A.? Hell, I rarely ever even visit Los Angeles LOL
So, without my DSL I am forced to use this dial up service from the lovely folks at AOL. Yee Haw. It took me over four hours just to download three days worth of emails, most of which were simple spam. I see that AOL has not improved their speed through the years :(
I am thankful that I can at least get online though, as I have work to do. In the meantime, I sit and wait for the folks at Verizon to get their act together and give me back my DSL.
Joni Mitchell was right when she said you don't know what you've got 'til it's gone :(

Saturday, May 30, 2009

The New AOL?

For way too long, AOL was the company that people just could not seem to untangle themselves from. If you called to cancel, they would entice you with free months and then you'd still be their customer, paying them for their service.
Well, it appears that NetZero is the new AOL. I cancelled an account there a while back. They offered me one free month, which I politely refused. Imagine my surprise when I went to my credit card website and found that I am paying them five dollars a month for their internet service. HUH???
I sent them an email and got a response from them saying that I had AGREED to take the free month of service and AGREED to continue paying them a lesser amount. That sure is news to me!
So now I have to telephone them again and tell them flat out that if they continue to bill me for their service I shall have to seek legal advice and counsel against them.
I will not pay for something I do not need, want, or use!